ace61 Terms & Conditions

1. General Provisions & Definitions

These terms and conditions apply between ace61 ("Platform", "we", "us") and any registered user ("you", "user"). The key terms used in this document are defined below:

• Platform: The ace61.lat website and all services provided under it.
• Account: A user's personal registered account that grants access to the platform.
• Balance: The total amount held in an account, managed through deposits and withdrawals.
• Bonus: Promotional credits issued by ace61, withdrawable upon meeting specified conditions.
• Services: All gaming, betting, and related features available on the platform.

These terms have been prepared in Bengali and apply to users in Bangladesh.

2. Eligibility & Age Requirements

To participate on the ace61 platform, users must meet the following conditions:

• You must be 21 years of age or older. Only those aged 21+ may use this platform.
• You will use a valid personal account and will not place bets on behalf of or as a third party.
• You are mentally and legally capable and are using this service of your own free will.
• You are not subject to any legal restriction or prohibition that would prevent you from using ace61's services.

ace61 may request identity verification at any time. Account activity may be restricted until verification is complete. Providing false information will result in account closure, and ace61 reserves the right to forfeit the balance.

3. Account Registration & Security

Each user may hold only one account. Creating multiple accounts is strictly prohibited and may result in account cancellation.

• All information provided during account registration must be truthful, complete, and up to date.
• It is your responsibility to keep your login credentials (username and password) completely confidential.
• If you suspect unauthorized access to your account, you must notify our support team immediately.
• ace61 will never ask for your password via email or chat.
• You are responsible for all activity that takes place on your account.

The ace61 platform uses SSL encryption. However, ensuring the security of the user's own device is entirely the user's responsibility.

4. Deposit & Withdrawal Policy

The rules governing financial transactions on ace61 are described below:

4.1 Deposit Rules

• Minimum deposit amount: ৳100 (the same for each payment method).
• Accepted payment methods: bKash, Nagad, Rocket and bank transfer (e.g. Dutch-Bangla Bank, BRAC Bank, Islami Bank).
• Deposit amounts are generally credited to the account instantly.
• The correct reference number must be included at the time of deposit; otherwise, crediting may be delayed.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are generally completed within 10–45 minutes.
• Withdrawals will only be made to the same payment method used for the deposit.
• Withdrawal requests will not be processed if bonus wagering has not been completed.
• ace61 reserves the right to temporarily suspend a withdrawal for identity verification purposes.

5. Bonus & Promotion Terms

The terms relating to bonuses and promotional offers on ace61 are described in detail below:

5.1 Welcome Bonus

• 150% bonus on the first deposit, up to a maximum of ৳5,000.
• Example: Deposit ৳1,000 and receive a ৳1,500 bonus — total balance ৳2,500.
• Example: Deposit ৳8,000 and receive a maximum bonus of ৳5,000 — total balance ৳13,000.
• Wagering requirement: you must wager 15 times the bonus amount (on the bonus only, not on the deposit + bonus).
• Example: ৳1,500 bonus × 15 = ৳22,500 in wagers must be completed before winnings from the bonus can be withdrawn.

5.2 General Bonus Rules

• Separate terms and conditions may apply to each bonus, which will be stated on the offer page.
• It may not be possible to claim another bonus while one is already active.
• ace61 reserves the right to modify or cancel any promotion, but existing entitlements earned by users in relation to an ongoing bonus will not be affected.
• If ace61 finds evidence of misuse or manipulation of bonus terms, the bonus may be cancelled.

6. VIP Program

ace61's VIP program has three tiers. Users can advance to higher tiers through regular play:

• Bronze: Weekly cashback of up to 0.3%.
• Silver: Weekly cashback of up to 0.7%.
• Gold: Weekly cashback of up to 1.0%.

VIP tier benefits may change at ace61's discretion. Cashback is added to the account each week. ace61 reserves the right to modify the VIP program terms without prior notice.

7. Prohibited Activities

The following activities are strictly prohibited on the ace61 platform:

• Operating multiple accounts or using another person's account.
• Creating artificial transactions or coordinated betting (arbitrage) for the purpose of obtaining bonuses.
• Any form of fraud, hacking, or software manipulation.
• Depositing funds from illegal sources or money laundering.
• Operating an account on behalf of a minor.
• Exploiting technical errors on the platform to gain an unfair advantage.

If such activities are detected, ace61 reserves the right to close the account, forfeit the balance, and take legal action if necessary.

8. Game Fairness & Service Standards

ace61 is committed to ensuring fair play. On our platform:

• All games use Random Number Generator (RNG) technology to ensure impartial outcomes.
• Services may be temporarily unavailable during system maintenance.
• If a bet remains incomplete due to a technical error, the bet amount will be refunded.
• In the event of a dispute over a jackpot or winning outcome, ace61's server logs will be considered the final evidence.

Any complaint related to a game must be submitted to the support team within 24 hours. Complaints submitted after this period may not be considered.

9. Privacy & Data Protection

ace61 places the highest priority on protecting users' personal information. Detailed policies on data collection and use can be found on our Privacy Policy page. The key points are:

• Personal information is never sold to third parties.
• Payment information is stored in encrypted form.
• Documents received for identity verification are stored on secure servers.
• Information may be disclosed to relevant authorities where required by legal obligation.

10. Responsible Gaming

ace61 believes that gaming is a form of entertainment — it should never be used as a means of financial gain. We are committed to responsible gaming:

• Users can set their own deposit limits.
• The option to temporarily suspend an account is available if needed.
• If you experience any problems related to gaming, contact support immediately.

For detailed guidance, please read our Responsible Gaming page.

11. Account Closure & Termination

Either ace61 or the user may close an account:

• By the user: A request to close the account can be made at any time by contacting the support team. Any remaining balance (subject to wagering conditions being met) may be withdrawn.
• By ace61: ace61 may close an account immediately upon evidence of a breach of terms, fraud, or illegal activity.

Even after account closure, data may be retained for a period of time for legal record-keeping purposes.

12. Limitation of Liability

To the maximum extent permitted by applicable law, ace61 is not liable for:

• Losses arising from inability to access the platform or service disruptions.
• Losses caused by the user's own negligence or breach of these terms.
• Cyberattacks or data theft caused by third parties.
• Changes to bet outcomes resulting from loss of internet connection.

13. Dispute Resolution

The following process must be followed to resolve any dispute between ace61 and a user:

1. Step 1: Contact the support team directly. Most matters can be resolved at this stage.
2. Step 2: If support does not provide a resolution, the complaint will be escalated to the management level.
3. Step 3: The dispute will be resolved through mediation by mutual agreement of both parties.

For dispute-related correspondence: [email protected]

14. Changes to Terms

ace61 reserves the right to amend these terms and conditions at any time. In the event of changes:

• Users will be notified before any significant changes are made.
• Continuing to use the platform after updated terms are published will be considered acceptance of the new terms.
• If a user does not agree to the new terms, they may close their account.

15. Customer Service & Contact

ace61's customer service team is available 7 days a week, 24 hours a day, in both Bengali and English. Ways to get in touch: